Homeless Shelter Directory
Find a shelter near you at https://www.homelessshelterdirectory.org/state/massachusetts
Department of Housing and Community Development
Call (866) 584-0653 for assistance.
Families facing a housing crisis may be deemed eligible if they meet the following criteria:
Resident of Massachusetts
Meet the gross income standards for Emergency Assistance
Have needy children under the age of 21, or be pregnant
The reason for homelessness is one of the following:
No-fault fire, flood, natural disaster, condemnation, or foreclosure
Fleeing domestic violence (current or within past 12 months)
Children are exposed to a substantial health and safety risk
Emergency Rental Assistance Program
To qualify for rental assistance in Massachusetts, you must:
Have an income no more than 80 percent of the area median income (AMI)
Be able to prove a financial hardship related to COVID-19
Be at risk of homelessness or housing instability
Homeowner Mortgage Assistance
The Massachusetts Homeowner Assistance Fund (Mass HAF)
HAF is Available to homeowners that are at least 3 months behind on their mortgage payments because of the COVID-19 pandemic.
To apply, go to massmortgagehelp.org. You will need to register for an account using your email address. The application is available in multiple languages.
You may be eligible for Mass HAF if you:
Own AND live in live in a single-family home, condominium or 2- 3- or 4-family home located in Massachusetts
Lost income or your living expenses went up on or after January 21, 2020, because of the COVID-19 pandemic.
Have missed at least 3 mortgage payments since January 21, 2020.
Meet income requirements (150% of the Area Median Income)
For general information about the Mass HAF program and updates on your application status, you can call the HAF Call Center at (833) 270–2953, Monday-Saturday, 8 a.m. – 7 p.m. (interpreter services are available).